We're Reimagining
Footwear & Apparel Care
Backup Buddy is India's premier extended warranty platform dedicated exclusively to footwear and apparel protection. We bridge the gap between discerning customers and forward-thinking retail partners by delivering reliable, hassle-free extended coverage.
Our Mission
To eliminate post-purchase anxiety by providing accessible, transparent, and comprehensive extended warranty protection for every pair of footwear and apparel item sold through our retail network.
Our Vision
To become the standard post-purchase protection brand across India, driving sustainable fashion consumption by extending product lifespans through expert repair craftsmanship.
Built on Trust.
Driven by Quality.
We founded Backup Buddy with a single core belief: customers deserve to enjoy their favorite footwear without worrying about premature damage or repair costs.
Whether it's everyday sneakers, sports gear, or handcrafted leather boots, our team of expert craftsmen and authorized service centers restore products to original factory standard.
100%
Genuine Parts & Materials
48-Hr
Average Turnaround Time
What Drives Us Every Day
Principles that guide our customer commitment, partner support, and service execution.
Unwavering Trust
Transparent policies with zero hidden caveats. We build long-term relationships with customers and retail partners.
Quality Service
Every shoe repair and restoration is handled by certified master cobblers and premium service labs.
Fast Claim Approvals
Streamlined digital claims approval within 24–48 hours, eliminating tedious paperwork.
Reliable Protection
Comprehensive warranty against stitching tearing, sole detachment, glue breakdown, and material defects.
Customer Satisfaction
Dedicated 24/7 support representatives committed to providing exceptional care and resolution.
Partner Growth
Empowering retail shops with value-added warranty services that boost average order value and loyalty.