Warranty Services

Choose the Protection Plan
That Fits Your Needs

We offer three levels of extended warranty coverage designed for different customer requirements. Keep your footwear looking and performing like new.

Backup Buddy Warranty Protection Plan

Explore Our Warranty Plans

Select the plan that matches your product category and wear habits.

Essential

Basic Warranty

Essential Protection for Everyday Wear

Designed for customers who need protection against common manufacturing and usage-related issues.

Coverage Includes:

  • Stitching repairs
  • Glue and bonding repairs

Ideal For:

Casual footwearDaily-use shoesBasic apparel protection
Most Popular

Pro Warranty

Advanced Protection for Active Users

A comprehensive warranty plan designed for customers who expect more protection and longer product life.

Coverage Includes:

  • Washing services
  • Stitching repairs
  • Glue and bonding repairs
  • Sole repair

Ideal For:

Premium footwearSports shoes
Ultimate Care

Pro Plus Warranty

Complete Care Protection

Our highest protection plan provides maximum coverage and complete product care support.

Coverage Includes:

  • Professional washing
  • Stitching restoration
  • Glue and bonding repair
  • Lace replacement
  • Sole repair and restoration
  • Complete product maintenance support

Ideal For:

Luxury footwearPremium apparelHigh-value products

Hassle-Free Repairs

Quick turnaround at authorized service hubs with 100% genuine craftsmanship.

Instant Claim Status

Track repair progress live through our partner dashboard & SMS updates.

No Hidden Conditions

Clear coverage terms with transparent, straightforward service guidelines.

Are You a Retail Footwear Store?

Offer Backup Buddy Warranty Plans to your customers at checkout and unlock an additional revenue stream while elevating customer trust.

Partner Registration